FAQ

Some answers to frequently asked questions.

We transfer the domain name to your domain registrar and provide graphics files (PSD) for the sample logo.  You are responsible for annual domain registration fees to your registrar.
Our secure online store accepts MasterCard, Visa, American Express,PayPal.  Please reference the domain name on PayPal.  All payments must received before domain transfer is initiated.
You receive the sample logo files soon after purchase.  Domain transfer times vary by registrar and typically complete in approximately one week.
BrandStarters uses GoDaddy.com as our domain registrar and supports free transfers to your own GoDaddy account (fastest) or your preferred registrar. Two transfer options are available: Account Transfer - 1. Sign up for a free account at GoDaddy.com if you do not currently have one. 2. Send your GoDaddy account email address and customer# to BrandStarters. 3. Once you receive notification of the domain transfer from BrandStarters or GoDaddy,  login to GoDaddy.com > My Account > Manage My Domains >  Domains > Pending Account Changes > Incoming Account Changes > check mark [YOURDOMAIN.COM] and click the Accept button. 4. Review contact details for your domain and make further updates as needed.  Please find the following article. 5. For more details on the Account Transfer process, please find the following article. Transfer to Preferred Registrar - To transfer your new domain, you must purchase a domain transfer from your preferred registrar and reply to this email with the authorization code (also known as an EPP or transfer key). The process and time to transfer will depend on the receiving registrar. For more information, please find the following article.